
“Those look great….thank you!
I got my new press yesterday and tried it out….all I can say is WOW. Well, probably a little more than that, but I am honestly SO impressed with the press, the Alpha Double Green Paper (have not tried the others yet), the colors…and MOST importantly with how dedicated you are to your customers!
I looked at a few different places online and they had not put anywhere near the effort as you did to write and post all kinds of information about their products….add to that your courteous and quick replies to my emails…you are definitely the best choice on the Net.”
Thank you again!
Katharine
“Dear Jack & Roy,
Thanks
for taking the time with me and answering my questions when l called today. I've
called you guys three or four times in the past 6 months. Each time I had a question,
not once have you or your partner acted put out or short with me.
I just
wanted to say THANK YOU for your time. In today's fast pace world we live in SERVICE
is a thing of the past. At least good quality service that is.
I will never shop you guys or go elsewhere because I know you’re just a phone call away if needed.
Thanks again.”
Dan Goyette - Fresno, CA
Hey Guys,
I just wanted you to know that I did a lot of printing this weekend with your TransMagic inks at a flea market and everything turned out great. My customers loved the colors. I know they will hold up in the wash because I have already tested that. You guys have been great in helping me to get set up and in making suggestions. I'm glad that I found you on the web. It is a great comfort to know that I can rely on your helpfulness and expeiriance. Good Luck!
Wendy
Allison,
Seatle, WA.
“Hello, I'm a comedian and I've been thinking about making t-shirts to sell
on the road. Thing about it is that it was hard to find unbiased info on the net.
Finally when I came to your site I got what I needed. I'm glad I didn’t
make a move because I didn't even know enough to know what I don't know stuff.
Your site is great, especially for a beginner like myself. I'll be recommending
it to my fellow comedians. Thank you soo much.”
Tyron Foston
Hi,
Wow! What a website!! Tonight I placed an online order for one of your heat press deals (and inks) and I wanted you to know why. I figured that anyone who would teach me as much as you guys do (without me having spent a dime) had the knowledge that I needed.
Yes, I found some prices a little cheaper than yours (I don’t know if the stuff was as good as yours but it was a little cheaper). But that didn’t matter to me. I have been in business before and I know how valuable the knowledge and experience of pros can be and you guys obviously know your stuff. I printed out everything on your website but I will call you tomorrow with some questions. Keep up the good work.
Beth Akers
Pittsburg, PA
I wanted to say thank you for your outstanding product and customer support. I have always been satisfied with all of your products but was very reluctant to go with the MagicFlow! cis ink system after a terrible disaster with a similar system from a different company several years ago. I did make the purchase from you and finally got everything hooked up this weekend. The installation was straightforward and easy and the colors are fabulous!
Thanks
so much!
Cheryl
Roy and Jack simply have the best customer service I have ever experienced. They solved all of my problems, and were patient, and they were more than generous in their efforts to make sure my sublimation system worked as I hoped. I have to be one of their smallest customers, but you'd never know it based on how they treated me. Thanks guys, we sold our first product to someone we are not related to because of you two!
Sara
Langan
NY
We just placed an order for 1,000 sheets of Alpha Double Green on your on-line store and I decided to fax you this letter, to let you know how pleased we are with your service and heat transfer paper.
We have tried so many suppliers, and have been so dissatisfied, that we had almost decided to stop offering inkjet printed T-shirts when we found your web site. It was refreshing to read information from a supplier who sounded like they really wanted to help people, instead of just selling them products.
Our order of 200 sheets of Double Green last month arrived in two days, just as you promised. We used it to produce three small orders. We called each customer a few weeks after they got their shirts and all were still very happy with the quality.
Your quality, service and professionalism has encouraged us to again begin marketing inkjet printed T-shirts. We look forward to a long and profitable relationship with your company.
When you ship our order, please include samples of your Alpha Gold Dark paper and a few sample prints using your TransMagic! inks on Double Green. We are always interested in the best quality, but want to test the results ourselves."
Sincerely,
Robert
Anderson
Dallas, TX
Testimonials on this page are reprinted with permission.